I placed an order with LL, and it has turned into a nightmare - really a nightmare. 6 Goose Feather and down Pillows, and a Super King Duvet with Goose feather and down. We spend half of our life picking up feathers, in fact I wish I had a cat as it would keep the cat occupied all day. The feathers are nothing like Goose feathers and down that I have had before. The pockets on the duvet, are only half full - no matter how much we shake and air it, we can not make it gain volume. At the present rate of feather loss, I will need to replace it by December 2019, we only bought it December last year. These feathers are so sharp, it's like having a blanket of needles and pins covering you, even through a substantial duvet fabric. Please do not use this company, they said that I was out of time when I told them about feather loss. They don't keep to timescale with delivery. They virtually accused me of theft from the parcel as a Super King Sheet was missing, this never did turn up, but I did manage to get my money back for that. I ended up ordering the sheet from another company via Amazon - this arrived next day. Customer Service - 0 Delivery - 0 Returns/Refunds - 0 The only time the woke up and smelt the coffee was when I told them my Husband was going to Trading Standards with the Quilt, as we do not believe they are Goose/down feathers.