“ I would not recommend Linley & Simpson Wakefield because the customer service was shocking. We were promised that the house would have a professional cleaning service and it was absolutely filthy on the day of move in. We were told by different members of staff that it had been cleaned and others told is it hadn't. We are put a couple of requests in for before we moved in and none were met even though we chased these up 3 times prior to moving in to make sure they were done and we kept being told they were going to get done. On the day of move in we found NOTHING had been done. We constantly have to chase up the estate agents for matters, for example on the weekend we moved in we weren't given any window keys and it was a heatwave weekend. This was on the 4th May, the date is now 16th May and we are still waiting for the window keys. I was told that there was a cleaning company at the house on 3rd May so my partner drove to the property to double check this as we were told they were at the property right then. When my partner arrived at the property there was not a single person in the house nor was there any vehicles outside so I had been lied to. All the damages of the property were not recorded by the estate agent so I had to spend time taking pictures of each damage to ensure we are not charged for this at the end. The damages were not just wear and tear and they should have been noted by the estate agent as they were easy to spot. Very disgusted in the way we have been treated, we have been made out to be liars by saying the property was unclean and they were damages done. ”