We have spent thousands of pounds over the last few years to try & find something suitable for my wife's back pain but have had no benefit from even the most expensive mattress's. After having a good nights sleep on holiday, we enquired with the hotel for details of there mattress. Even though we were only wanting to purchase one mattress, Chris at Linx Beds could not be more helpful. We needed an odd size - No Problem, We wanted our order checking to make sure we had done everything correctly - No Problem, It was delivered on time, in very good condition & the driver even helped me carry it through my front door. Its too early to say if it will help my wife's back problem but I have slept like a baby since it arrived. I cannot recommend this company highly enough & the quality of the mattress is excellent.