How did you do at what specifically? I had to return an item that cost me 6.95 for you to ship to me to begin with. I got my return auth and put my item in the exact same box, took it to ups and they said $59 to ship. I called lcs and spoke with Amy who then transferred me to someone in shipping and was told you don’t pay for return shipping. She finally agreed to send me a return label but said she would still deduct 25$ from the return. I asked to speak with someone who might be interested in keeping my business with you and she said she was the manager in shipping and she could address it. I’m assuming it didn’t go any further than that. Lesson learned. After I use what is left from the return I’ll look elsewhere to spend my money. The blank pistol I ordered on a separate order misfired 2x in competition. Great product. I’d return that but your shipping makes that prohibitive.