LCS used to have good in store hours and fantastic customer service. I was very disappointed that I couldn’t visit the store on a Saturday to shop because there are no longer Saturday hours. I ordered online and a few days later I got a tracking message that my package had been attempted to be delivered and was available for pick up at the post office. When I called customer service I was told they couldn’t help me and I would have to pick my package up at the post office. When I expressed my displeasure I was told there was nothing they could do and they tell customers this all the time. After finally getting in touch with the post office they put the package out for delivery the next day. The products are great but customer has suffered.