We recently did mortgage protection with Lion, and they were excellent. The service's attention to detail and how quickly everything was done was exceptional. We were dealing with Kathleen on this, and I recently got in contact again about income protection. Firstly, I was dealing with Nick, who is excellent, and then from there Kathleen took over; when I saw she was taking it over, I was delighted as she is so easy to deal with, and I don't know how she manages to turn everything around so quickly, her speedy replies and explaining everything make it so easy. Thank you Nick and Kathleen.