Very rapidly went downhill. My account manager became pushy with deposits all the time, at least once a week they would advise me that if I made another substantial deposit and invested it as they instructed then I would make a huge profit, which never went as they said and I ended up losing or barely making my money back.

There are two key problems with the way this company operate: first is the fact that you have to request a withdrawal and then wait at their behest for them to approve it; they're not regulated so there is really nothing you can do to make them act on this approval. The second is the "swap" fees charged on a daily basis and 3x on Wednesdays; they didn't tell me about this or explain it, I had to find what I could on the internet, and when they calculate your profits they typically fail to calculate the cost of that swap fee and the fact that they are taking most of your profit in those fees so it is extremely hard to make any money back.

After being very ill and being bombarded with phone calls whilst my account showed every investment getting lower by the day and the swap fees mounting by about €800 a day, I decided to cut my loses and requested what was left back. With the swap fees accounting for approximately 50% of my losses, and my losses being based entirely on the guidance of my account managers, I asked for the swap fees to be returned also. I am still waiting for the withdrawal as it needs to be "approved" by the account manager who is currently holding my money ransom to try and get me to leave it invested with them, and I doubt there is any chance of ever seeing those swap fees again.

I have two account managers, Gal and Adar, who I have realised play good cop bad cop with me, in attempt to build my trust and get me to make more deposits. What Gal and Adar, and their colleagues, practice is classic scam techniques, and I didn't notice it till now when it's too late for me. At this point I can only hope I get some money back, and I hope that no one else falls for this scam.