NOT ONLY WILL THEY NOT GIVE YOU YOUR SHIPPING COST IF YOU DECIDE TO RETURN THE ITEM BUT ALSO THEY DO NOT PROVIDE A RETURN LABEL SO YOU WILL HAVE TO PAY OVER $28.00 TO RETURN THE ITEM....I HAD NO CHOICE THAN TO KEEP THE DRESS BECAUSE I WILL LOOSE OUT ON GETTING BACK A FULL REFUND SHIPPING INCLUDED BUT ALSO PAY OUT OF POCKET TO RETURN THE ITEM...ASOS EMAILS YOU A UPS RETURN LABEL ALL YOU DO IS DROP IT OFF AT ANY UPS STORE OR DROP BOX....LITTLE MISTRESS HAS CHEAP DRESSES JUST MAKE SURE YOU PICK A DRESS THAT WILL FIT YOU BECAUSE YOUR STUCK WITH IT UNLESS YOU WANT TO PAY FOR POSTAGE AND NOT GET YOUR SHIPPING COST BACK. I WILL NEVER AGAIN BUY FROM LITTLE MISTRESS.