Burton on trent little dessert shop
The manager is an arrogant and very rude
Staff give false statements
I have had issues with this restaurant and they cannot stand to get bad reviews when they give their customers bad experience, my sister ordered from their place directly from their Website and they cancelled the order and she rang the restaurant for a refund and they said you need to contact the Head office and they will refund you as we cannot help out.
My sister emailed them several times and they still not refunded her and not even emailed back and she rang the restaurant again and the manager said I cannot help you.
I have had issues with this restaurant when the order has not been right And been telling the staff on few odd occasions. Once they gave me and sent me the wrong order through just eat and I made a complaint and the restaurant had to refund me. And just eat apologised from the restaurant behalf that it won't happen again. So after forgive and forgetting everything I offered again and the manager started to kick off with me saying we are getting bad reviews because of you, and I said your getting bad reviews due to your lack of in experienced staff and he was really rude and said do not order from here if you are complaining. And I told him straight you need to accept what you do wrong and first you eat other peoples money and when you have to refund the customer you cannot stand that
Absolutely poor service would not recommend you this restaurant at all to anyone as you will regret it
2 years ago
Little Dessert Shop has a
3.2
average rating
from
125
reviews
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