My delivery took longer than expected however I understand we are working in difficult times, I had a call about an out of stock item which I was offered a replacement, I am so glad as the original item ( snowy wreath) was the same as the green wreaths delivered, had I known I would have ordered the same in the green. The ones I received are very sparse, I will have to buy greenery to bulk them out as I couldn’t sell them as they are. Delivery was well packed, I was emailed to let me know when it was arriving. I will use this company again however I will need to pass the additional costs onto my customers for the better wreaths.