Categories Blog G-A B GB My Reviews My Settings Help LOG OUT For businesses Your review counts! You reviewed Littlewoods Add photo G-A B 8 reviews 1 star: Bad Updated just now Scammers!! Horrendous trouble with Littlewoods!! Horrendous trouble with Littlewoods!!! Absolute Scam Company!!! Placed my first order in Nov 2021 with them. When order arrived one of the items was missing and never ever turned up. Called their CS to advise of problem with missing item at that time. Their CS are based in Cape Town, so being outside the UK they dont seem to care what they say or how they deal with you as untraceable and no record of calls kept or logged so they fob you off!!! After several calls back and forth in that Nov/Dec 2021 they eventually refunded me for missing item to enable me to purchase again if i wanted to and also by way of apology said they were going to raise a £10 cheque as gesture of goodwill. Happy at the time that the issue got resolved at least... or so i thought. Received their goodwill gesture cheque a month later - end of Dec 2021/ beginning of Jan 2022, and put into my bank. All sorted and end of things .....again....or so I thought. Horrified to find then that in Jan 2022 i then receive a statement letter from Littlewoods in the post telling me I apparently owed £10 on my account!! What!!!!????? i owed nothing - i'd never purchased anything since the original and first nightmare (whuch had been all paid for at point of purchase) so certainly wouldnt have bought from them again. So.....yet again had the inconvenience of having to call their CS team (abroad) again where the agent told me she was sorry for the error and it appeared that the original incompitent CS agent had raised the £10 goodwill cheque against my own account!!!!!!! What on earth!!! How absurb and totally irresponsible and ridiculous!! Assured by that agent they were sorry and all had been rectified. Fast forward to now today Feb 26th 2022 and surprise surprise another letter from them saying i still owe £10!!!! Fuming!! Called again (again over in Cape Town) and spent two hours on phone to 2 different CS agents with appalling attitudes!! First agent put me on silent hold for 30 mins and disappeared (basically clearly because this is what they do). So had to phone back and 2nd agent said cant understsnd why Littlewoods had again re-raised the £10 in error against my account again and so would rectify again. She also told me there are no notes made from my previous calls and they dont keep notes!! Very very concerning and dodgy!!! No willing from her to email me confirmation re: resolution and a really crappy attitude. Vile vile vile! Suffice to say I still dont trust issue has been resolved but conveniently there is no email for Littlewoods anywhere, you can only WRITE to them at their address in Chelmsford!! So.......you cant speak to anyone in the UK, they dont make notes or keep record when you call their CS, they dont have an email address (certainly not for complaints anyway)......hmmm...need i say more!!??? Next step is for me to contact Obudsman by the looks and take legal action to try to resolve! Avoid this retailer like the plague you will undoubtedly have nothing but trouble with them and they cannot be trusted!!!