I am simply not wasting anymore time on this than I have already. Please DO NOT ever use Littlewoods. I defies belief. There is a fault with my product and, rather than just replacing it, Littlewoods consistently think of new and imaginative ways to waste my time. The plastic stand under the TV buckled under the weight of the device and smashed the TV. They made me send it the technicians, who obviously could not mend it, and now they want me to provide an independent report on the stand. Why can they not simply replace it! The customer service is just dreadful and the money that I have spent on the phone... Please, never use Littlewoods.