I've been a customer of Littlewoods for over 14 years, I've now had 2 broken fridge freezers delivered, they collected one and the driver refused to take the other. After 3 hours of phone calls backwards and forwards to the company and driver company I still have a broken fridge freezer in my lounge with no idea when it's being collected. I've spent hours taking time off work to deal with this and they insult me with an offer of £10 compensation. Now they stop the rewards! I will be shopping elsewhere from now on, already registered with a new company! Appalling customer service.