ordered a TV which turned up with an entire smashed screen. Rang to arrange return but was told would need to ring the supplier, rang them to be told they would be in touch with collection date. 2 weeks later not heard from them so rang again to be told it had been passed back to littlewoods. Rang littlewoods on 3 occasions to be on hold for 14 minutes and cut off. Finally got through to a colleague who spoke very poor English, who again said would be in touch about collection. Received an email asking when I would be in all day to collect, stated the day and sat in all day for knowone to turn up. Once AGAIN rang littlewoods and received attitude from the staff who AGAIN promised collection the next day, we will see if it happens this time. Will certainly not use them again!!