I have never had to deal with such an awful company. An order of bedroom furniture was made in Nov 2016 and I'm still waiting for a chest of drawers that i was told was despatched in February. I've had furniture that I've apparently returned (never got to me in the first place!), but according to Littlewood's, it was damaged and so they returned it without me seeing it, or letting me know. I was then expected to re-order said returned furniture (that I didn't know about), causing more delay. When my wardrobes arrived 2 weeks ago, they were damaged quite badly, but as I can't be bothered with the hassle, and I had organised a (paid) handyman to put them together, I made do. Customer service is awful. Wrong information has been given over the phone. Calls have been cut off suddenly when the customer service rep has had enough or doesn't know how to handle the call (especially annoying when it's taken some time to get through to the right department. Requested many call backs from managers to no avail. £10 compensation received on an order of around £1000. Have just heard that my drawers were also returned as an incomplete package - nobody notified me! Have had to reorder for delivery supposedly in 10 days time (not holding my breath!). Please avoid this company - I can't believe that they are still in business. Doubt it will be for long! I've never written a bad review for anyone, but then I've never had such awful service, topped off by the fact that the product is of low quality. Needless to say I will not be using them again!