Do not buy from these people! They have the worst customer service in the world! Ordered on 8th April for delivery 21st April no delivery due to fire (fair enough) told I would have a phone call to explain options - no phone call, they re-ordered and charged me full price on a sale item. I called and was assured that the adjustments would be on my next statement- they weren't plus the original item is still there so I have been charged twice! Minimum payment is now £100 instead of £35. Called again and promised it was now sorted, it isn't! Rescheduled delivery for 5th May, I called on the 4th to check as I hadn't had a delivery slot and was told that it was definitely arriving the next day my partner has to take the entire day off work. Next day old bed came down and went to the tip only for courier company to phone me that afternoon to arrange delivery for 16th May as the item wasn't even in stock from the supplier! 16th May courier calls to say he is refusing to deliver it as its so badly damaged. I call Littlewoods again that afternoon to cancel order as I've had enough and have now been sleeping on air bed in the floor for 11 day, and nice and helpful man called Xolani pleads with me to give them one more chance and he guarantees that my bed will be with me by Friday (19th) at the latest and says that he's a man of his word and to trust him. Thursday evening, I've had no delivery confirmation, my account still says delivery by 5th May. I call Littlewoods again, they won't tell me if my order is coming tomorrow, tell me to log in and look on online account. Every time you call it's 7p per minute 9/10 times they cut you off whilst you're in the queue or put you on hold then cut you off. I've now cancelled my order and after 15 years being a loyal customer and spending £1000+ per year with them will never buy anything from them again! Avoid like the plague!