Littlewoods can you please explain why the gold ring I returned was not deducted from my account settlement. I'd also like to know why when I bought the ring on May 27th it was £210 and after returning it to buy the same ring in another size it was £470. I spoke to your customer service team and they were not helpful in reviewing the matter so perhaps you can help on here... Why was there no reduction to monies owed once you received the returned items? Is it not unfair to increase a product by 76%+ over a 16 day period where the first price was not a holiday price? Why was no price match offered? Even when I called several times to complain. What does a price match look like on your site when it works? Why is there no one to help on a clear line? Why am I not valued as a customer? I'm looking forward to hearing your answers. And how you will rectify this. Regards Jo