Abysmally, pathetic service. Eight phone calls to try to order a barbecue! If you are UNLUCKY enough to get an "advisor", it won't be in Great Britain and you will either get cut off or you won't understand the piss-poorly trained incompetents on the other end! I give this shitty company about 6 months before they are bankrupt! Do not waste your time and hard earned money on these useless, expensive pricks! I have using them since 2001 but over past four years have been using them less and less due to sky-rocketing prices and shitty overseas call centres that simply emphasise how far downhill the company has gone!!