They are fortunate I had to press on at least one star because if there was an option for zero stars I would have tapped it.. Purely on my customer service experience with them, they are so inept I've given up on them.. They have owed ME money for 8 months and done what they can to keep it.. They have told me they will send it to me, this was January.. 7 months later I chase them up.. They apologise, get emotions, promise it will turn up in 2 days(this was a couple of times) say the cheque was lost. Need to cancel and produce another one.. Promise to email me promise all sorts...but not send my money..The person who was dealing with my case goes AWOL...They then promise the equivalent of the LITTLEWOODS FBI will investigate because it's soooo serious and such bad practice that they will have to send me a letter telling me they are investigating why my money has not been returned.. The letter I have not received.. They read online reviews and reply underneath saying we are so so sorry.. please contact us for online chat. The online chat involved 4 people who all said...you guessed it. WE'RE SOOOO SORRY...It's really terrible what we have done... So for all the people I have rang and spoken to and had online chats ,Martin Ralph Bob. Lucy, Ruth, Pierre, Steve...The 5 people in the call centre in Cape Town. Keep my cash. I don't want it , you don't want to return it and prefer to be useless and unprofessional and make me beg..The thing is they decided to close my account and offer send me my surplus cash back to me .. Halloween and Christmas seasons are coming up. So just for you LITTLEWOODS. KEEP MY MONEY AND SPEND IT ON A FEW BOTTLES OF SPARKLING WINE. CRISPS AND DIPS AND CAB FARES HOME FOR ALL THE STAFF WHO PROMISED A LOT LIED AND DID NOTHING... Please do not get some apologist from your media team to come knocking on my phone screen with any sob story. You had your chance and blew it. Big shout out to the companies out there that do their jobs well, do what they say, problem solve are efficient and deliver on what they promise.. Anthony Joseph