I have been trying to get Littlewoods to send me statements for May 2016. I cleared my entire balance back then. I paid over £2200 . What i didnt realise was that a large amount of this balance was made up of projected interest for Buy Now Pay Later purchases. In fact i didnt owe half the amount i paid . The interest should only be paid if the required payment date is not met. I have repeatly asked for the relevant statements , they have kept me on the phone for over an hour on many ocassions only to say that the statements are on the way. I have contacted them through webmail, phone , emails and letters. Any response is always dismissive, rude and unhelpful. Littlewoods customer service are a complete disgrace. After sox weeks of waiting i was emailed last night by a woman called Holly Opren who said they would send the statements in 4 weeks time. This women was clearly just poking fun. If it takes them 10 weeks in total to send a statement how long would it take to send goods? Be very wary of this company they do not have the customers interest at heart. They have caused me great stress and anquish yet they seem to find it funny. SHAME ON YOU LITTLEWOODS!!