Someone else bought me a small present through Littlewoods and got confused and put my details down (address, phone number, name, DOB) as I think they reasoned that it was being posted to me. They however used their own email address and gave no more information on me than the above. For months now Littlewoods have been pursuing me about supposedly owing money which I ignored as it seemed to be a scam as I hadn't bought anything and didn't have an account with them. This has damaged my credit rating which is very frustrating as I am early in my career and pay all of my debts. When I realised, I contacted them and they have been extremely rude and accusational towards me and claim that I would owe the money regardless. They also were very argumentative with me over trivial points and said some things which were simply incorrect and contradictory about company procedure. I clearly should not owe the money as else anyone who can find out such basic information about me (extensions of friends or family, say) would be able to put me in arbitrary amounts of debt. Littlewood should have better identity checks in place and also improve their customer service.
4 years ago
Littlewoods has a
1.6
average rating
from
291
reviews
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