Faulty cordless hoover just under 1 year old. Lost all suction and power, £280 so not cheap. Was told courier will come to collect and they never did. Had to call 3 times to sort this. Item was eventually collected only to be returned to me saying there was no fault. (Your having a laff littlewoods)....called them again and stated not happy with this and I'm not willing to pay for a defective hoover. Long winded convo with manager, and was told to resubmitt this return to an engineer explaining exactly what the issue was. (Told them sooo many times what the problems were) in the end after staying strong and not giving in my money was returned to me. I then paid up on the acct and closed it down. Will never use them again.