Your LK borrowed how it works point 3, states I can buy garments at a reduced price. I wanted to buy a dress that is online on your LK Bennet site for £221. When I tried to buy this I was told firstly I could get 30% off £329. I was told it was not for sale at £221 it must be on eBay. When I showed them proof on their own site. They then said I can buy it at that price. Why would I buy a second hand garment at the same price as a new one. This service is shocking and I should be offered this at the 30% off the online price of £221. Avoid this service as the customer service is all handled by people who have no idea what customer service is about