LL Bean sent me an unexpected package a couple weeks before Christmas. When I opened it, I found a headband I had bought from a different website, and LL Bean's note saying they found it in a package with an item I had returned to them, and figured I had put it in with the return by mistake, and they were sending it back to me. Which is EXACTLY what happened. Absent minded on my part, EXTREMELY good and kind service on theirs. 😍 SO kind of them. (Daughter loved the gift from LL Bean, btw, AND the headband from a different website.). Thanks, LL Bean!! aka Santa's helpers 😇