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Yvonne Gibson
Love Street Lloyds Pharmacy Paisley - totally went downhill in the last 2 years - no customer / patient care! Never have prescriptions ready and make you wait up to 30 minutes and regularly send elderly patients away to come back in a few days time even after they have queued out in the cold for an hour when policy was 2 in shop at a time. I recently fell outside the shop and was bleeding from my hand - no care or concern and wouldn’t even give me a tissue when I asked. I have changed to Well pharmacy in paisley despite this being the local pharmacy to my home. Night and day - friendly service that enters your name into a tablet and instantly locates your prescription and takes your number to text you to in future when one arrives instead of searching for up to 10 minutes in various boxes for prescriptions- absolute joke of a service unless your a junkie which there are usually at least one coming straight in for their fix. Extremely poor customer experience- AVOID! Only here this time as dr sent Mums prescription here in error 11 days agoinstead of to Well Pharmacy but still not ready! Hoping never to be back! Currently have 8 people in shop all disgruntled as rotten service with nothing ready. One old man just was sent away to try again maybe Thursday when he is going on holiday in Friday and ordered 2 weeks ago! Honestly ridiculous! Another man just commented to another “register as a junkie and you’ll be seen right away”.
2 years ago
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LloydsPharmacy has a 1.6 average rating from 105 reviews

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