HIGH GREEN HEALTH CENTRE THOMPSON HILL, HIGH GREEN SHEFFIELD S35 4NF I am complaining on behalf of my elderly mother who is 90+ years old and unable to reach your chemist. I have to strongly complain about the incompetence and conduct of this Lloyds chemist. It is no secret that almost all customer are rising their voices on a daily basis due to frustration at this chemist by not being able to pickup their urgent medical prescriptions when it has been previously arranged with the chemist for weeks. This chemist is not contactable by phone virtually all of the time and it is known that they are ignoring the phones as my wife and others have stood in the chemist and phone the number on many occasions to prove they are lying to customers about continuing phone issues, it has been seen that they place the handset on the table and ignore frantic customer who need there prescriptions. This is shocking behaviour, this chemist is not serving its customers urgent needs and it has to be closed down. It is a common an annoying fact that customers are told to carry on returning to this chemist with no certainty that they are going to receive their prescription in full. Indeed my wife has to visit this chemist from several miles away numerous times per month to get our mothers prescription, this just happen in perpetuum and is putting our mothers health at further risk by her urgent medication being continually delayed by this chemist. Also to note is the fact the customer service is virtually NIL, the staff are abrupt and rude with customers. Indeed I have seen a story today on social media that this chemist has banned a customer for daring to make a complaint about the conduct and incompetence they have received there. If this is true what are YOU who are in charge going to do about this?, are you going to sack this terrible staff? It is my campaign and intention to have this chemist closed down by collection all the dissatisfied customer names and contact details and bring this campaign to your door, if you do nothing it will go to the Ombudsman. I will at the earliest opportunity will be asking all visitors to this chemist to sign a petition on a daily basis if they wish to be part of a collective campaign to have the chemist closed down and replaced with a reliable customer focused chemist.