Never have full prescription in stock despite it being a regular monthly order. When i didn't get a text in time and was going to run out of meds, i was told that I will only get a text when prescription is completed and it was my fault for coming in before getting a text!! I ordered 10 days in advance of running out. They still didn't have full amount so I would have been left without anti-seizure meds if I hadn't collected it! Asked them to order extra stock to prevent this happening again. Literally could not get her to understand this concept. This month I had a text, went to collect it- no pharmacist on duty and they owed me 2 items that may or may not be in later today! So why did i get a text?! As a pharmacy technician myself ( temporarily caring full time for disabled relative) I understand that it is a pressurised, stressful job but it can be made much easier by pro-active stock control and good communication skills. Poor, incompetent service month after month is unacceptable.
1 year ago
LloydsPharmacy has a
1.6
average rating
from
105
reviews
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