Terrible service 6 months and only now just have the sofa, mix ups with refunds, delivery dates. You email them and it takes 3 days to reply to anything. I got a massive cuddlemuffin sofa £6k no way looks like I spent that, you could go to DFS for similar. Don’t buy a rug they are terrible quality for £650 shed everywhere and more like a towel than rug. Sending back. I’m not happy still with what I have but putting up with it because I really don’t have the time or energy to manage it again. Don’t believe the hope and marketing, I feel for it! Agree with everyone regarding needing a workout to plump the cushions !!!