I ordered a product for over £1000 over 5 months ago and I am still yet to receive it. For a high end brand, their customer service is awful. I’ve had to ring, email and chase and still I don’t have my product. Twice I’ve driven over 200 miles for my delivery (I don’t live at the delivery address), to then be told it wasn’t ever on the van. They have not responded to any correspondence in the last 2 weeks since it was “an urgent priority”.
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