I recently had the pleasure of working with Kristi Mattauch to refinance my mortgage through the VA IRRRL program, and I couldn't be happier with the experience! From the very beginning, she was incredibly knowledgeable and guided me through every step of the process. Kristi's attention to detail and commitment to finding the best rate resulted in a significantly lower mortgage payment for me, which has made a huge difference in my monthly budget. She took the time to answer all my questions, ensuring I felt confident and informed throughout the entire process. What impressed me the most was her responsiveness and dedication. No matter what time I reached out, Kristi was always available to provide updates and clarify any concerns. I truly felt like a valued client, and it made the experience so much smoother. Thanks to her expertise and support, I’m now enjoying the benefits of a more manageable mortgage payment. I highly recommend their services to anyone considering refinancing through the VA IRRRL program!