I do not really where to start, I am very so happy with Løci. I bought two pairs of white sneakers and they look and feel very good, but also the quality of the material quality is exceptional. We had a smaller but I believe a very rare issue with my wife’s pair, the pair had a very noticeable colour difference, but we only noticed the difference in daylight when she was walking around the city. The one shoe is normal bright white and the other one looks more yellow white and the colours looked faded and it got brownish stained marks after one day out with them, that is not normal and that is really good that Løci is very interested in finding out the cause for the stain and colour fading. My pair is completely fine, absolutely nothing wrong with them;-) I love them. But anyway, I wanted to let you know that the customer service is excellent and KATIE the head of the customer service at Løci, gave us a 5 STAR service to get the pair exchanged so that they can then do further investigations to find the cause of the issue. I have not experienced such a good service in years to be honest, that is one out of many reasons I would buy again from Løci. Thank you Katie for your friendly call and your prompt follow up email to help us with the exchange. Companies should have people like Katie who are doing their jobs with love and passion and know how to speak to customers. We will buy definitely again from you, I am very happy 😊 that they are making a such high quality product out of recycled materials what can then again be taken apart and be recycled or used for something else.