Unfortunately only the one star for this review is all I can give as the whole experience has been poor since ordering: very little updates on order other than a generic dispatch email, they basically hook up other businesses through their platform/website. Then when it arrived without much more info roughly a week later a Dpd message sent on day of delivery. But it was the wrong one sent out, then they resent the wrong one again admittedly at no further cost to me but only for me to subsequently be told the one I ordered off the website (doesn’t actually exist in my opinion) or as they said is no longer available yet still being advertised. The 0845 number is not cheap to call so when there’s a problem I’d strongly recommend using the other number! Waiting to see how the refund goes but the other reviews don’t fill me with confidence. I am a builder and have been for 25 years so I knew what I was talking about and looking for. Definitely they are completely at fault on this one.