Product supposed to have been delivered within 2-3 days and over 1 week later, nothing. Have. Emailed Customer service and await their reply. Very poor show! Unimpressed so far. UPDATE: Lo-Dough contacted me to advise of the issue with the delivery and immediately refunded the delivery charges and apologised. The product arrived a few days later. Packaging was good, I've baked the Lo-cal Brownies and they're not bad at all if you've not been eating the normal "full-fat" & high-calorie brownies that you can buy in supermarkets for a while. Careful when baking though. If you have a fan oven, the cooking instructions only mention standard non-fan oven cooking temperatures, so drop your temperature by 10degrees if using a fan oven. Also, if you have a bigger brownie baking tray/pan and the mixture spreads thinner(in other words, if your brownies are not as high as they would be in a smaller baking tray/pan), consider reducing cooking time by 25% as you will burn them. 10mins was enough for me to get a good bake. Haven't tried the low-cal wraps yet but what can go wrong with a wrap?!