Paid these people to design a very simple logo, while literally giving them all of the required elements. All they had to do was arrange it in a proper manner and pick a color scheme. Took them 5 days to get back to me with an initial concept, even though they've promised 48 hours. It is very difficult to get a hold of anybody as far as customer service is concerned, and before they connect you to a person they ask you how much you paid for the logo. The login information for the site was broken. I couldnt log in to the website to reach out to the designer or to evaluate the concepts being worked on. After the initial contact with a supervisor by the name of Keith Fernandez, i was left to wait another several days without any news updates. Ive asked these people to at least fix the login situation or to send me the reset link via email. 3 days in a row the guy promised it was going to be done, the opposite was true however. They have too many excuses and not enough execution. The price was attractive but they lack in every KPI imaginable as far as customer service is concerned. - Pavel S.