Unfortunately my experience was the same as everyone else’s. The quality is nowhere near what it used to be compared to several years ago. The website does not indicate the true costs involved in shipping and returns. It is a very convoluted website for international customers. I prepaid for a return label, so understood that that amount would be taken off my refund, however when my refund $104 less than expected, they simply said it was the carrier fees. No where on their website does it list all of the fees that would be incurred. I will unfortunately not be ordering from them again.