*First of all, wish I'd seen this review site BEFORE placing an order with Long Tall Sally. *Secondly, WITH SUCH AN AWFUL RECORD, WHY IS THIS COMPANY STILL ALLOWED TO DO BUSINESS IN THE UK? I recently ordered a dress from LTS. It did not fit properly so, I tried to return it but, could find no information on how to do this so, emailed their customer services asking for a return label but, was simply given an automatic reply that someone would be in touch and not to email again (all found in my spam folder btw). Sadly, from all these negative reviews, doubt I'll ever hear anything. If not, UK Trading Standards will hear from me.