I ordered some sandals this summer and they were good. However do not order anything such as shoes or boots. This will be the third time i have ordered boots and third time i returned them. Thr quality is not good, they all come up really big and chunky like Dr Martins even though they are advertised as Chelsea boots. I was surprised when i researched this company has been taken over. It definitely shows as they new owners have no interest in customer services just concerned about making profits and the returns system is just atrocious. I made a request to return on line i selected to print in store however when i got to the store they said the label was home print. Clearly the labelling is and system is all wrong. The fact that there has been no response from managment is very telling that they do not care. I will never order any boots from this store again. Ever!