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Anonymous
The jacket I purchased was pictured in a true red. The jacket I received was very close to orange. A purchase return receipt was not included with the order. I am continuing to attempt to receive a return label from LTS via email, no luck, so far. I do not wish to pay to return this jacket. The lack of customer service and poor quality is not indicative of the shop from where I have made previous purchases. I did some digging and now realize that LTS was purchased by another company in 2016. It should also be noted that this $72.46 jacket was made in China. If I had known all of the above, I would not have purchased the jacket. This is no longer a company that sells great quality merchandise. Also, I bought the jacket on 2/25 and it was not sent until 3/11. At the time of purchase, there was no indication of a shipping delay.
5 years ago
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Long Tall Sally has a 1.5 average rating from 194 reviews

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