I bought a pair of jeans at the beginning of Feb 2020, I sent them back within the time frame required, you acknowledged you had received the product on the 6th February 2020. You promised you would return my money within 5 days...……...25 days later I still don't have my money. I contacted LTS you want a tracker number, I advised I paid via Royal Mail but sent a copy of the email you sent to me acknowledging you had the product, you still want a tracker number before you return my money. I have been shopping at LTS for over 20 years and returned 2 pairs of jeans (by the way I've not started tracing the 2nd pair yet) Its an absolute disgrace OH and by the way it is also illegal!!!!!!!!!!!!!!