Moral black hole. Awful how a good idea turned into a mechanism to rip-off struggling families. I personally have issues with them and together energy.... The usual srory based on all the other reviews I've read. I've been paying for two suppliers for months. I am met with a wall of silence as I attempt to sort the issue out. I feel sad that many families would be really struggling being suddenly hit with an extra £100 a month bill. It could have a real impact. However it is safe to say this company doesn't care at all and have totally ignored me. Not even a single response. Whilst I will be spending time resolving this for myself (seems its doesn't save time or money), I am determined to not let them rip-off other families. If you are affected by this please find me on their face book review page. Trudy Hill.