I spent £400 and my order turned up in a huge blue plastic bag badly wrapped and the box inside was so badly damaged. I opened it and half the products looked like they had been dropped from the top of a building! Totally crushed, scratched, dirty, no lids, bottles were dented and warped. I’m missing 6 items out of 12 ordered and non of the free gift offers were in there. It’s unbelievably poor service for the amount of money paid. How can they even send our products that are so severely damaged?? Customer service are almost non existent. I will never shop there again.