Fraudulent company for online shopping
This review is my personal experience with Lookfantastic.ae and i suffered a lot due to their fraudulent nature, so kindly stay away from them for shopping.
Let me tell you, i purchased 10 units of a product on 27th April with order#576440534 and i waited for them to deliver it and on 8th may when i asked them, they replied that your parcel is lost in transit and we have ordered a replacement for you. On 9th May, i received an email from them with replacement order#576440534R.1 and found they dispatched only 1 unit and i asked why it is like that they told me that we will sent more once available. Then i asked them to send me refund if they don't have inventory and then they start asking for many things and i provide them. After all the provided, they told me that your case is with investigation team and soon they will release your funds. Suddenly i received an email on 29th May that we checked CCTV and your order was packed and we are closing your account. I was shocked that which type of enquiry is this that on only CCTV footage, you found i received the order.
I have all type of emails from them as proof which clearly shows that i didn't receive the proper order and also, they don't have system where they can see that they have placed a replacement order, but the only thing is, it's a fake company and i suggest my brother and sisters to stay away from them as i already lost my money but want others to be very careful.
6 months ago
Lookfantastic.com has a
3.2
average rating
from
54
reviews
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