MOST DREADFUL PARKING EXPERIENCE EVER! Don't book via Looking4Parking! Don't!
It was horrible. We were dropped at 2am in the morning in the back area of a petrol station with our car not working and parked in a public space, its battery completely flat for the radio being left on for three weeks by the parking service staff. Service provider escaped when asked to explain and help and Looking4Parking rejected any further request to refund us for the dreadful experience and rejected any request to seriously investigate the matter, after we provided them with evidence about this service being very dodgy and not looking at all as a regular lawful parking service. Investigations by the police and the trading standards are still in due course. Please find details below about what happened and never ever book via Looking4Parking.
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We booked on Looking4Parking a service called "Stansted Parking Solutions - Meet & Greet - Undercover". A man came to pick-up the car at Stansted Airport on the 3rd of August. We left the car with him. When we got back to Stansted Airport on the 24th of August they didn't bring the car to the airport, came to pick us up with a dirty and dodgy vehicle, they drove us to the back area of a petrol station where they dropped us. Our car was parked in a public area and its battery was flat. They said they could not start the vehicle, which was totally obvious as they had left the radio on for 3 weeks. There was rubbish underneath the passenger seat, sandwiches paper and empty bottles. When they were asked to explain the situation they quickly took our luggage off the car, jumped on their vehicle and escaped. We had travelled with a late evening flight so once they dropped us at the petrol station it was already 2am in the morning, it was me, my girlfriend (6 months pregnant) and our 3 years child. After a while we fortunately found a man with jump leads and managed to start the car and get back home. It was clear the car hadn't been kept in any undercover parking space. Probably it had been in some public area all over the whole three weeks. When complaining with the service provider it felt like being in a gangster/mafia movie. When we asked them to provide us with the location of their designated parking area they gave us a postcode (CM22 6DR) which doesn't seem to have nothing to do with their company. When we asked for a refund from Looking4parking we were just replied they could not refund us and invented the most ridiculous stories to cover and justify such a ridiculous irresponsible behaviour and dreadful service. We have informed the Police and Stansted Airport about this case and be assured further investigations will be carried and they will do the best to stop this people operating is such a disgusting way.
9 years ago
Looking4Parking Airport Parking has a
1.3
average rating
from
272
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