My car was not delivered to the collection point, despite the fact that I called 20 minutes earlier, I had to go to the other end of the parking lot to pick up the car. When I came there was no one at the table, after a few minutes a man came out of the car in front of me and gave me the keys and showed me the where the car was parked. THe driver's seat was set to lying position, the heating was set to 28 degrees Celsius and the airflow was set to maximum. Then I noticed that I had much less fuel than I had when I left my car. Also the dash am was turned off (the cord was pulled out of the socket). I paid £30 for all this pleasure. I rate this company's service very low and will never use their services again.