I recently had an unfortunate experience with Looking4Parking's customer service team that left me feeling extremely disappointed. Despite reaching out to resolve a booking issue in a timely manner, I was met with dismissive and unhelpful responses. The lack of accountability and professionalism displayed by the customer service representative, Rachel, was particularly concerning. Her final communication effectively closed the matter without addressing my concerns, leaving me feeling unheard and disrespected as a customer. I believe that good customer service is the cornerstone of any reputable company, but unfortunately, my experience with Looking4Parking fell far short of this standard. I hope that my feedback prompts a review of customer service practices within the company to ensure that other customers do not encounter similar frustrations in the future. Overall, my experience with Looking4Parking's customer service has been deeply disappointing, and I would caution others to be wary when engaging with their support team.