Booked meet and greet months ago but due to bad publicity with this type of parking at Birmingham and many contracts being cancelled I contacted L4P to find out position. The contract I had was suspended and could not confirm whether a new contract would be in place. If this was case it would be cancelled and up to me to rebook at my expense. So not wanting to leave to last minute cancelled and awaiting refund (hopefully). The say contract is with car park I think booking is with L4P. Also no one answers the phone once you have found phone number. Had to use Live Chat. Another company used earlier this year contacted us and rebooked for us another car park at no cost to ourselves. I have cancelled and rebooked elsewhere but cost me extra £40. I wish I had read all these reviews before booking!!!!