We bought a grey spotted puppy bed. It has like a lambs wool inner, when it arrived there was a fair amount of loose fluff in this section which we removed. On running my hand over the fluffy inner the fluff came out very easily. A puppy could easily choke on this. We spoke to customer services and sent a video of the fluff coming out, they said it was fluff from another bed in the packing section. It isn’t. As demonstrated in the video, it comes out very easily by stroking my hand over it. We would not leave our puppy on this bed to sleep unattended she could easily choke on this fluff. It is not fit for purpose in our opinion. BEAUTIFUL bed, not fit for a puppy. Eventually they have said we can send it back to be inspected but at our own cost, it’s a heavy bed and for the £15 or so postage we have decided to keep the bed and put blankets in where the cushion went. Packing and other items were luxurious and lovely, however bed is not safe for a puppy. We even offered to FaceTime them to show them fluff just everywhere, we would have happily exchanged for a safer bed.