This was such a great experience, from creating the book with tones of already done layouts and the options to customize it. The customer service was absolutely incredible and very transparent and honest. Was in contact with a rep named Jen about my shipment which I wanted to try and come sooner. She gave me options yet also was very honest about time delay due to my late send off. I was very impressed with Jen’s prompt replies and eagerness to help as well as her honesty. The final product was amazing and my hubby was totally surprised and impressed. A gift from the heart made with love. A love book which is one of a kind, from a munchkin to a pumkin! A story to be continued.... A million thank you to everyone at LoveBook....