I was looking for a fun and sweet way to propose to my girlfriend. My sister had received a book in the past and told me about this. Immediately I thought it was just the perfect touch I needed. After completing the steps and making my book, we noticed that it would not arrive until the day before my planned proposal. I reached out to the customer care and informed them of my situation. Although they couldn’t promise, they offered to reach out to the manufacturer and ask for a expedited production. Needless to say, the book came 3 days faster than estimated, and that was all thanks to them. And I am now happily engaged. She loved the book, and hasn’t stopped looking at it since. I can’t recommend them enough and will definitely be coming back for more purchases.