I needed my iPhone battery replaced and was weary of using Apple's formal service, which would involve spending both time to arrange and a considerable amount of money! I found LoveFone's service online and was impressed from the get-go. A quick call and they confirmed that they would be able to collect my handset directly from my office and return it on the same morning! They also reassured me that all my handset data would be intact after the replacement. The courier charge quoted was reasonable, and they checked whether I was happy with the total cost before going ahead with the order. The courier was fast, efficient, and my battery was replaced (and back in my hands!) within an hour of my putting the order through!!! So far the replacement battery has been working really well, and I've no complaints at all with the service. If you want a reasonably priced, quick, efficient and reliable service, I can't recommend LoveFone enough!! Thanks!